Groupon: IM still waiting. I plan to tell everyone what...
A Groupon customer review by GetHuman user ~what difference does it make from November 24th, 2017
Background on ~what difference does it make's case
GetHuman: ~what difference does it make - can you tell our other Groupon customers when your case took place?
~what difference does it make: Yes. It was late at night, on November 15th.
GetHuman: Did you reach out to Groupon, and if so, how?
GetHuman: And which of these common Groupon customer issues best describes the reason you wanted to talk to them?
(Shows ~what difference does it make a list of common Groupon problems)
~what difference does it make: "Report people" was why I was trying to contact.
~what difference does it make's review of Groupon customer service
GetHuman: So how would you sum up your experience for GetHuman's Groupon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~what difference does it make: IM still waiting. I plan to tell everyone what a horrible company this is. I promise to NEVER use groupon again. If I never receive my merchandise....merry chistmas but I will never ever do this again!!!!!!!
GetHuman: Let's quantify your experience contacting Groupon. On a scale of 1 to 5, how easy is it go get help on a Groupon problem?
~what difference does it make: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~what difference does it make: I'd give them a five out of five on communication.
GetHuman: And what about Groupon's ability to quickly and effectively address your problem?
~what difference does it make: For that I would say four out of five.
GetHuman: And finally- any advice for other Groupon customers?
~what difference does it make: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Groupon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~what difference does it make taken from his Groupon customer service problem that occurred on November 15th, 2017.