Groupon: Since last evening i m trying to call but no re...
A Groupon customer review by GetHuman user ~Kavita Patel from November 23rd, 2017
Background on ~Kavita Patel's case
GetHuman: ~Kavita Patel - can you tell our other Groupon customers when your case took place?
~Kavita Patel: Yup. It was morning, on November 19th.
GetHuman: Did you reach out to Groupon, and if so, how?
GetHuman: And which of these common Groupon customer issues best describes the reason you wanted to talk to them?
(Shows ~Kavita Patel a list of common Groupon problems)
~Kavita Patel: "Overcharge/Strange charge" was why I was trying to contact.
~Kavita Patel's review of Groupon customer service
GetHuman: So how would you sum up your experience for GetHuman's Groupon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kavita Patel: Since last evening i m trying to call but no replies very very bad service. i just wanted to know that my order is confirm or not??
GetHuman: Let's quantify your experience contacting Groupon. On a scale of 1 to 5, how easy is it go get help on a Groupon problem?
~Kavita Patel: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kavita Patel: I'd give them a four out of five on communication.
GetHuman: And what about Groupon's ability to quickly and effectively address your problem?
~Kavita Patel: For that I would say one out of five.
GetHuman: And finally- any advice for other Groupon customers?
~Kavita Patel: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Groupon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kavita Patel taken from his Groupon customer service problem that occurred on November 19th, 2017.