Grout Works NJ: i think the company does a wonderful job with w...
A Grout Works NJ customer review by GetHuman user ~Adam Silver from November 16th, 2017
Background on ~Adam Silver's case
GetHuman: ~Adam Silver - can you tell our other Grout Works NJ customers when your case took place?
~Adam Silver: Sure. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Grout Works NJ, and if so, how?
GetHuman: And which of these common Grout Works NJ customer issues best describes the reason you wanted to talk to them?
(Shows ~Adam Silver a list of common Grout Works NJ problems)
~Adam Silver: "Overcharge/Strange charge" was why I was trying to call.
~Adam Silver's review of Grout Works NJ customer service
GetHuman: So how would you sum up your experience for GetHuman's Grout Works NJ customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Adam Silver: i think the company does a wonderful job with what they do best, which is making floors look new without the whole headache of regrouting, and they do it with great respect for myself, the costomer. i am really happy i went with them
GetHuman: Let's quantify your experience contacting Grout Works NJ. On a scale of 1 to 5, how easy is it go get help on a Grout Works NJ problem?
~Adam Silver: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Adam Silver: I'd give them a four out of five on communication.
GetHuman: And what about Grout Works NJ's ability to quickly and effectively address your problem?
~Adam Silver: For that I would say three out of five.
GetHuman: And finally- any advice for other Grout Works NJ customers?
~Adam Silver: Call them early in the day or late. Don't forget any personal or account information you might need for Grout Works NJ to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Adam Silver taken from his Grout Works NJ customer service problem that occurred on November 13th, 2017.
Grout Works NJ
5.00 of 5 stars | 1 reviews
~Adam Silver's Grout Works NJ Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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