Gulf Power: I had a question about a charge on my bill* cou...
A Gulf Power customer review by GetHuman user GetHuman-215281 from October 31st, 2017
Background on GetHuman-215281's case
GetHuman: GetHuman-215281 - can you tell our other Gulf Power customers when your case took place?
GetHuman-215281: Sure. It was afternoon, on October 29th.
GetHuman: Did you reach out to Gulf Power, and if so, how?
GetHuman: And which of these common Gulf Power customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-215281 a list of common Gulf Power problems)
GetHuman-215281: "Change appointment" was why I was trying to call.
GetHuman-215281's review of Gulf Power customer service
GetHuman: So how would you sum up your experience for GetHuman's Gulf Power customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-215281: I had a question about a charge on my bill* could never get to a prompt, or a live person. If I had another choice for service, I would make it.
GetHuman: Let's quantify your experience contacting Gulf Power. On a scale of 1 to 5, how easy is it go get help on a Gulf Power problem?
GetHuman-215281: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-215281: I'd give them a five out of five on communication.
GetHuman: And what about Gulf Power's ability to quickly and effectively address your problem?
GetHuman-215281: For that I would say five out of five.
GetHuman: And finally- any advice for other Gulf Power customers?
GetHuman-215281: Call them early in the day or late. Don't forget any personal or account information you might need for Gulf Power to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-215281 taken from his Gulf Power customer service problem that occurred on October 29th, 2017.
Gulf Power
5.00 of 5 stars | 5 reviews
GetHuman-215281's Gulf Power Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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