HBC Rewards (Canada): I asked a question about a rewards or **% disco...
A HBC Rewards (Canada) customer review by GetHuman user ~Doogles from November 23rd, 2017
Background on ~Doogles's case
GetHuman: ~Doogles - can you tell our other HBC Rewards (Canada) customers when your case took place?
~Doogles: Yes I can. It was afternoon, on November 19th.
GetHuman: Did you reach out to HBC Rewards (Canada), and if so, how?
GetHuman: And which of these common HBC Rewards (Canada) customer issues best describes the reason you wanted to talk to them?
(Shows ~Doogles a list of common HBC Rewards (Canada) problems)
~Doogles: "Track order" was why I was trying to call.
~Doogles's review of HBC Rewards (Canada) customer service
GetHuman: So how would you sum up your experience for GetHuman's HBC Rewards (Canada) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Doogles: I asked a question about a rewards or **% discount email I receive this week and proceeded to delete and trash mailbox emptied so requested a resend but it wasn't possible... a Different Department, etc., ... person was very pleasant and her quick answer (even tho it was disappointing) was much appreciated.
GetHuman: Let's quantify your experience contacting HBC Rewards (Canada). On a scale of 1 to 5, how easy is it go get help on a HBC Rewards (Canada) problem?
~Doogles: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Doogles: I'd give them a three out of five on communication.
GetHuman: And what about HBC Rewards (Canada)'s ability to quickly and effectively address your problem?
~Doogles: For that I would say five out of five.
GetHuman: And finally- any advice for other HBC Rewards (Canada) customers?
~Doogles: Call them early in the day or late. Don't forget any personal or account information you might need for HBC Rewards (Canada) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Doogles taken from his HBC Rewards (Canada) customer service problem that occurred on November 19th, 2017.
HBC Rewards (Canada)
5.00 of 5 stars | 3 reviews
~Doogles's HBC Rewards (Canada) Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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