HFC Bank Ltd (UK): Dreadful, a ** minute wait with no feedback on...
A HFC Bank Ltd (UK) customer review by GetHuman user GetHuman-446363 from November 2nd, 2017
Background on GetHuman-446363's case
GetHuman: GetHuman-446363 - can you tell our other HFC Bank Ltd (UK) customers when your case took place?
GetHuman-446363: Yup. It was late at night, on October 27th.
GetHuman: Did you reach out to HFC Bank Ltd (UK), and if so, how?
GetHuman: And which of these common HFC Bank Ltd (UK) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-446363 a list of common HFC Bank Ltd (UK) problems)
GetHuman-446363: "Complaint" was why I was trying to call.
GetHuman-446363's review of HFC Bank Ltd (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's HFC Bank Ltd (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-446363: Dreadful, a ** minute wait with no feedback on time or queue position, then to be dealt with by an electronic voice, if you can avoid this company do so.
GetHuman: Let's quantify your experience contacting HFC Bank Ltd (UK). On a scale of 1 to 5, how easy is it go get help on a HFC Bank Ltd (UK) problem?
GetHuman-446363: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-446363: I'd give them a five out of five on communication.
GetHuman: And what about HFC Bank Ltd (UK)'s ability to quickly and effectively address your problem?
GetHuman-446363: For that I would say four out of five.
GetHuman: And finally- any advice for other HFC Bank Ltd (UK) customers?
GetHuman-446363: Call them early in the day or late. Don't forget any personal or account information you might need for HFC Bank Ltd (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-446363 taken from his HFC Bank Ltd (UK) customer service problem that occurred on October 27th, 2017.