Haband: I order two items on the **th of April ****. As...
A Haband customer review by GetHuman user ~sweetdee from November 21st, 2017
Background on ~sweetdee's case
GetHuman: ~sweetdee - can you tell our other Haband customers when your case took place?
~sweetdee: Sure. It was afternoon, on November 20th.
GetHuman: Did you reach out to Haband, and if so, how?
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows ~sweetdee a list of common Haband problems)
~sweetdee: "Make a purchase" was why I was trying to call.
~sweetdee's review of Haband customer service
GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sweetdee: I order two items on the **th of April ****. As of yet have I received my order. Every time I called customer service there are excuses and no results as to why I haven't received my order. Each rep tells me a different story concerning why my merchandise has not been delivery.This is an awful way to operated a business. They are bond to lose customers. If there was any type of problem concerning shipment,wrong information* I should have been email as to what the problem is. I received no type of communication from this company. How can you keep a company a float when there is no communication between the customer and the company. I just hope that when I receive my purchase it is worth the wait.
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
~sweetdee: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sweetdee: I'd give them a five out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
~sweetdee: For that I would say two out of five.
GetHuman: And finally- any advice for other Haband customers?
~sweetdee: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sweetdee taken from his Haband customer service problem that occurred on November 20th, 2017.