Haband: they cannot cancel an order that wasnt shipped...
A Haband customer review by GetHuman user ~unhappy in ohio from November 19th, 2017
Background on ~unhappy in ohio's case
GetHuman: ~unhappy in ohio - can you tell our other Haband customers when your case took place?
~unhappy in ohio: Yes I can. It was evening, on November 15th.
GetHuman: Did you reach out to Haband, and if so, how?
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows ~unhappy in ohio a list of common Haband problems)
~unhappy in ohio: "Cancel order" was why I was trying to call.
~unhappy in ohio's review of Haband customer service
GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unhappy in ohio: they cannot cancel an order that wasnt shipped. WHY??*online website doents tell you an item is not in stock WHY?*they cannot fix my online account. WHY?
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
~unhappy in ohio: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unhappy in ohio: I'd give them a two out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
~unhappy in ohio: For that I would say three out of five.
GetHuman: And finally- any advice for other Haband customers?
~unhappy in ohio: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unhappy in ohio taken from his Haband customer service problem that occurred on November 15th, 2017.