Halegroves.com: I specifically requested a delivery before Than...
A Halegroves.com customer review by GetHuman user ~lillygirl from November 19th, 2017
Background on ~lillygirl's case
GetHuman: ~lillygirl - can you tell our other Halegroves.com customers when your case took place?
~lillygirl: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to Halegroves.com, and if so, how?
GetHuman: And which of these common Halegroves.com customer issues best describes the reason you wanted to talk to them?
(Shows ~lillygirl a list of common Halegroves.com problems)
~lillygirl: "Overcharge/Strange charge" was why I was trying to call.
~lillygirl's review of Halegroves.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Halegroves.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lillygirl: I specifically requested a delivery before Thanksgiving. My order arrived on Friday the day after. I ordered *** oranges and *** grapefruit. Some of the oranges had turned brown on the bottom and had to be tossed. This is my last time ordering from this company. The same thing happened last year. Totally disappointed.
GetHuman: Let's quantify your experience contacting Halegroves.com. On a scale of 1 to 5, how easy is it go get help on a Halegroves.com problem?
~lillygirl: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lillygirl: I'd give them a two out of five on communication.
GetHuman: And what about Halegroves.com's ability to quickly and effectively address your problem?
~lillygirl: For that I would say three out of five.
GetHuman: And finally- any advice for other Halegroves.com customers?
~lillygirl: Call them early in the day or late. Don't forget any personal or account information you might need for Halegroves.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lillygirl taken from his Halegroves.com customer service problem that occurred on November 16th, 2017.
Halegroves.com
3.50 of 5 stars | 3 reviews
~lillygirl's Halegroves.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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