Half.com: i hate automaticic people. I would like tospeak...
A Half.com customer review by GetHuman user ~carol estelle from November 5th, 2017
Background on ~carol estelle's case
GetHuman: ~carol estelle - can you tell our other Half.com customers when your case took place?
~carol estelle: Yes. It was morning, on October 27th.
GetHuman: Did you reach out to Half.com, and if so, how?
GetHuman: And which of these common Half.com customer issues best describes the reason you wanted to talk to them?
(Shows ~carol estelle a list of common Half.com problems)
~carol estelle: "Lower my bill" was why I was trying to contact.
~carol estelle's review of Half.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Half.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~carol estelle: i hate automaticic people. I would like tospeak to a live representative. are u so chicken on yoy job that u can't answer the phone. very poorely done.
GetHuman: Let's quantify your experience contacting Half.com. On a scale of 1 to 5, how easy is it go get help on a Half.com problem?
~carol estelle: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~carol estelle: I'd give them a three out of five on communication.
GetHuman: And what about Half.com's ability to quickly and effectively address your problem?
~carol estelle: For that I would say one out of five.
GetHuman: And finally- any advice for other Half.com customers?
~carol estelle: Call them early in the day or late. Don't forget any personal or account information you might need for Half.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~carol estelle taken from his Half.com customer service problem that occurred on October 27th, 2017.