HANNSPREE TABLET WORKED * MONTHS. SENT IT IN FO...
A Hannspree customer review by GetHuman user ~LISAHALE from November 24th, 2017
Background on ~LISAHALE's case
GetHuman: ~LISAHALE - can you tell our other Hannspree customers when your case took place?
~LISAHALE: Yes I can. It was morning, on November 20th.
GetHuman: Did you reach out to Hannspree, and if so, how?
GetHuman: And which of these common Hannspree customer issues best describes the reason you wanted to talk to them?
(Shows ~LISAHALE a list of common Hannspree problems)
~LISAHALE: "Technical support" was why I was trying to call.
~LISAHALE's review of Hannspree customer service
GetHuman: So how would you sum up your experience for GetHuman's Hannspree customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LISAHALE: HANNSPREE TABLET WORKED * MONTHS. SENT IT IN FOR REPAIRS, GOT IT BACK WITH DAMAGE TO SCREEN. STILL WAITING FOR A SATISFACTORY REPLY. ITS BEEN * WEEKS. BUYER BEWARE!!!
GetHuman: Let's quantify your experience contacting Hannspree. On a scale of 1 to 5, how easy is it go get help on a Hannspree problem?
~LISAHALE: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LISAHALE: I'd give them a one out of five on communication.
GetHuman: And what about Hannspree's ability to quickly and effectively address your problem?
~LISAHALE: For that I would say four out of five.
GetHuman: And finally- any advice for other Hannspree customers?
~LISAHALE: Call them early in the day or late. Don't forget any personal or account information you might need for Hannspree to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~LISAHALE taken from his Hannspree customer service problem that occurred on November 20th, 2017.
Hannspree
1.00 of 5 stars | 7 reviews
~LISAHALE's Hannspree Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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