Hannspree: I asked for a customer relations phone number...
A Hannspree customer review by GetHuman user GetHuman-112654 from November 14th, 2017
Background on GetHuman-112654's case
GetHuman: GetHuman-112654 - can you tell our other Hannspree customers when your case took place?
GetHuman-112654: Yes. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Hannspree, and if so, how?
GetHuman: And which of these common Hannspree customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-112654 a list of common Hannspree problems)
GetHuman-112654: "Track order" was why I was trying to call.
GetHuman-112654's review of Hannspree customer service
GetHuman: So how would you sum up your experience for GetHuman's Hannspree customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-112654: I asked for a customer relations phone number. I was on hold for several minutes and transferred to a supervisor who gave me an e-mail for tech support. He insisted that they have no way to reach the head office or customer relations.
GetHuman: Let's quantify your experience contacting Hannspree. On a scale of 1 to 5, how easy is it go get help on a Hannspree problem?
GetHuman-112654: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-112654: I'd give them a one out of five on communication.
GetHuman: And what about Hannspree's ability to quickly and effectively address your problem?
GetHuman-112654: For that I would say one out of five.
GetHuman: And finally- any advice for other Hannspree customers?
GetHuman-112654: Call them early in the day or late. Don't forget any personal or account information you might need for Hannspree to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-112654 taken from his Hannspree customer service problem that occurred on November 11th, 2017.
Hannspree
1.00 of 5 stars | 7 reviews
GetHuman-112654's Hannspree Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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