Harbor Freight Tool Company: * different calls, placed me all over the place...

A Harbor Freight Tool Company customer review by GetHuman user ~what gives from November 22nd, 2017

Background on ~what gives's case

GetHuman: ~what gives - can you tell our other Harbor Freight Tool Company customers when your case took place?
~what gives: Yes. It was morning, on November 13th.
GetHuman: Did you reach out to Harbor Freight Tool Company, and if so, how?
~what gives: I used the 800-444-3353 number I found for on the GetHuman Harbor Freight Tool Company customer phone number page I was on: Harbor Freight Tool Company Customer Service Phone Number
GetHuman: And which of these common Harbor Freight Tool Company customer issues best describes the reason you wanted to talk to them?
(Shows ~what gives a list of common Harbor Freight Tool Company problems)
~what gives: "Technical support" was why I was trying to call.

~what gives's review of Harbor Freight Tool Company customer service

GetHuman: So how would you sum up your experience for GetHuman's Harbor Freight Tool Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~what gives: * different calls, placed me all over the place with different depts and companies. Phone system is messed up. Even called local store and they couldn't help out but call that same number.
GetHuman: Let's quantify your experience contacting Harbor Freight Tool Company. On a scale of 1 to 5, how easy is it go get help on a Harbor Freight Tool Company problem?
~what gives: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~what gives: I'd give them a four out of five on communication.
GetHuman: And what about Harbor Freight Tool Company's ability to quickly and effectively address your problem?
~what gives: For that I would say five out of five.
GetHuman: And finally- any advice for other Harbor Freight Tool Company customers?
~what gives: Call them early in the day or late. Don't forget any personal or account information you might need for Harbor Freight Tool Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~what gives taken from his Harbor Freight Tool Company customer service problem that occurred on November 13th, 2017.

Harbor Freight Tool Company

5.00 of 5 stars | 35 reviews

~what gives's Harbor Freight Tool Company Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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