Harbor Freight Tool Company: Your listed number for Harbor Freight does go t...
A Harbor Freight Tool Company customer review by GetHuman user ~tinkerbill from November 22nd, 2017
Background on ~tinkerbill's case
GetHuman: ~tinkerbill - can you tell our other Harbor Freight Tool Company customers when your case took place?
~tinkerbill: Yes. It was afternoon, on November 18th.
GetHuman: Did you reach out to Harbor Freight Tool Company, and if so, how?
GetHuman: And which of these common Harbor Freight Tool Company customer issues best describes the reason you wanted to talk to them?
(Shows ~tinkerbill a list of common Harbor Freight Tool Company problems)
~tinkerbill: "Complaint" was why I was trying to call.
~tinkerbill's review of Harbor Freight Tool Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Harbor Freight Tool Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tinkerbill: Your listed number for Harbor Freight does go to HF however it is a purchasing number, not customer service. Also, all I ever got was a menu tree, not live body. In recording they state they are open from *AM to *PM PST. I called at *:**PM PST but they still said closed! GetHuman "help times" says *AM-to-*PM PST which does jive with their stated time in recording.
GetHuman: Let's quantify your experience contacting Harbor Freight Tool Company. On a scale of 1 to 5, how easy is it go get help on a Harbor Freight Tool Company problem?
~tinkerbill: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tinkerbill: I'd give them a five out of five on communication.
GetHuman: And what about Harbor Freight Tool Company's ability to quickly and effectively address your problem?
~tinkerbill: For that I would say five out of five.
GetHuman: And finally- any advice for other Harbor Freight Tool Company customers?
~tinkerbill: Call them early in the day or late. Don't forget any personal or account information you might need for Harbor Freight Tool Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tinkerbill taken from his Harbor Freight Tool Company customer service problem that occurred on November 18th, 2017.