Hardwareworld.com: I had a small issue with shipping, I emailed an...
A Hardwareworld.com customer review by GetHuman user ~AneeWon from November 16th, 2017
Background on ~AneeWon's case
GetHuman: ~AneeWon - can you tell our other Hardwareworld.com customers when your case took place?
~AneeWon: Yes. It was afternoon, on November 10th.
GetHuman: Did you reach out to Hardwareworld.com, and if so, how?
GetHuman: And which of these common Hardwareworld.com customer issues best describes the reason you wanted to talk to them?
(Shows ~AneeWon a list of common Hardwareworld.com problems)
~AneeWon: "Change order" was why I was trying to call.
~AneeWon's review of Hardwareworld.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Hardwareworld.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~AneeWon: I had a small issue with shipping, I emailed and got an answer right back fixing the issue. I have used them several times and I see they have an A* rating with the Better Business Bureau and a **% rating on Amazon. I have bought from them over * years, never any issue they have not resolved quickly and fairly.
GetHuman: Let's quantify your experience contacting Hardwareworld.com. On a scale of 1 to 5, how easy is it go get help on a Hardwareworld.com problem?
~AneeWon: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~AneeWon: I'd give them a four out of five on communication.
GetHuman: And what about Hardwareworld.com's ability to quickly and effectively address your problem?
~AneeWon: For that I would say five out of five.
GetHuman: And finally- any advice for other Hardwareworld.com customers?
~AneeWon: Call them early in the day or late. Don't forget any personal or account information you might need for Hardwareworld.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~AneeWon taken from his Hardwareworld.com customer service problem that occurred on November 10th, 2017.
Hardwareworld.com
5.00 of 5 stars | 1 reviews
~AneeWon's Hardwareworld.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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