HarrietCarter.com: ** mins. or more just to ask if they wrap and s...
A HarrietCarter.com customer review by GetHuman user ~lizbeth782 from November 23rd, 2017
Background on ~lizbeth782's case
GetHuman: ~lizbeth782 - can you tell our other HarrietCarter.com customers when your case took place?
~lizbeth782: Sure. It was evening, on November 13th.
GetHuman: Did you reach out to HarrietCarter.com, and if so, how?
GetHuman: And which of these common HarrietCarter.com customer issues best describes the reason you wanted to talk to them?
(Shows ~lizbeth782 a list of common HarrietCarter.com problems)
~lizbeth782: "Make a purchase" was why I was trying to call.
~lizbeth782's review of HarrietCarter.com customer service
GetHuman: So how would you sum up your experience for GetHuman's HarrietCarter.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lizbeth782: ** mins. or more just to ask if they wrap and send gifts for birthdays.. Answer, "no mamam, we just never got into that. The bad part, I was never asked if she could help with anything else, and I sat there with another rather long order. ** minutes of my time wasted with customer service.ernytho
GetHuman: Let's quantify your experience contacting HarrietCarter.com. On a scale of 1 to 5, how easy is it go get help on a HarrietCarter.com problem?
~lizbeth782: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lizbeth782: I'd give them a three out of five on communication.
GetHuman: And what about HarrietCarter.com's ability to quickly and effectively address your problem?
~lizbeth782: For that I would say two out of five.
GetHuman: And finally- any advice for other HarrietCarter.com customers?
~lizbeth782: Call them early in the day or late. Don't forget any personal or account information you might need for HarrietCarter.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lizbeth782 taken from his HarrietCarter.com customer service problem that occurred on November 13th, 2017.