HarrietCarter.com: The gentleman was very nice and courteous on th...
A HarrietCarter.com customer review by GetHuman user GetHuman-79172 from November 14th, 2017
Background on GetHuman-79172's case
GetHuman: GetHuman-79172 - can you tell our other HarrietCarter.com customers when your case took place?
GetHuman-79172: Yeah. It was morning, on November 10th.
GetHuman: Did you reach out to HarrietCarter.com, and if so, how?
GetHuman: And which of these common HarrietCarter.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-79172 a list of common HarrietCarter.com problems)
GetHuman-79172: "Warranty claim" was why I was trying to call.
GetHuman-79172's review of HarrietCarter.com customer service
GetHuman: So how would you sum up your experience for GetHuman's HarrietCarter.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-79172: The gentleman was very nice and courteous on the phone. He is going to look for my package and send it back. Thank You!
GetHuman: Let's quantify your experience contacting HarrietCarter.com. On a scale of 1 to 5, how easy is it go get help on a HarrietCarter.com problem?
GetHuman-79172: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-79172: I'd give them a four out of five on communication.
GetHuman: And what about HarrietCarter.com's ability to quickly and effectively address your problem?
GetHuman-79172: For that I would say three out of five.
GetHuman: And finally- any advice for other HarrietCarter.com customers?
GetHuman-79172: Call them early in the day or late. Don't forget any personal or account information you might need for HarrietCarter.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-79172 taken from his HarrietCarter.com customer service problem that occurred on November 10th, 2017.