HarrietCarter.com: they never did answer the phone so i hung up.th...

A HarrietCarter.com customer review by GetHuman user ~stal279@aol.com from November 14th, 2017

Background on ~stal279@aol.com's case

GetHuman: ~stal279@aol.com - can you tell our other HarrietCarter.com customers when your case took place?
~stal279@aol.com: Yes I can. It was middle of the night, on November 9th.
GetHuman: Did you reach out to HarrietCarter.com, and if so, how?
~stal279@aol.com: I used the 800-377-7878 number I found for on the GetHuman HarrietCarter.com customer phone number page I was on: HarrietCarter.com Customer Service Phone Number
GetHuman: And which of these common HarrietCarter.com customer issues best describes the reason you wanted to talk to them?
(Shows ~stal279@aol.com a list of common HarrietCarter.com problems)
~stal279@aol.com: "Overcharge/Strange charge" was why I was trying to call.

~stal279@aol.com's review of HarrietCarter.com customer service

GetHuman: So how would you sum up your experience for GetHuman's HarrietCarter.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~stal279@aol.com: they never did answer the phone so i hung up.the computer told me to push * to speak with someone and i did but they told me that it was invalid number. so why cant i get someone
GetHuman: Let's quantify your experience contacting HarrietCarter.com. On a scale of 1 to 5, how easy is it go get help on a HarrietCarter.com problem?
~stal279@aol.com: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~stal279@aol.com: I'd give them a one out of five on communication.
GetHuman: And what about HarrietCarter.com's ability to quickly and effectively address your problem?
~stal279@aol.com: For that I would say one out of five.
GetHuman: And finally- any advice for other HarrietCarter.com customers?
~stal279@aol.com: Call them early in the day or late. Don't forget any personal or account information you might need for HarrietCarter.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~stal279@aol.com taken from his HarrietCarter.com customer service problem that occurred on November 9th, 2017.

HarrietCarter.com

2.00 of 5 stars | 5 reviews

~stal279@aol.com's HarrietCarter.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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