Hartford Courant: Cancelled due to financial hardship but * weeks...
A Hartford Courant customer review by GetHuman user ~angry customer from November 17th, 2017
Background on ~angry customer's case
GetHuman: ~angry customer - can you tell our other Hartford Courant customers when your case took place?
~angry customer: Yeah. It was afternoon, on November 13th.
GetHuman: Did you reach out to Hartford Courant, and if so, how?
GetHuman: And which of these common Hartford Courant customer issues best describes the reason you wanted to talk to them?
(Shows ~angry customer a list of common Hartford Courant problems)
~angry customer: "Delivery problem" was why I was trying to call.
~angry customer's review of Hartford Courant customer service
GetHuman: So how would you sum up your experience for GetHuman's Hartford Courant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~angry customer: Cancelled due to financial hardship but * weeks later my credit card was charged. So far called * times only to be told I would receive a refund next week. So far no refund. its been more than *weeks. Everytime I called its the same girl but she gives a different name. I will be contacting consumer protection.
GetHuman: Let's quantify your experience contacting Hartford Courant. On a scale of 1 to 5, how easy is it go get help on a Hartford Courant problem?
~angry customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~angry customer: I'd give them a two out of five on communication.
GetHuman: And what about Hartford Courant's ability to quickly and effectively address your problem?
~angry customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Hartford Courant customers?
~angry customer: Call them early in the day or late. Don't forget any personal or account information you might need for Hartford Courant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~angry customer taken from his Hartford Courant customer service problem that occurred on November 13th, 2017.