Hartford Courant: I totally agree with this review. Its become h...
A Hartford Courant customer review by GetHuman user ~Victory Lane from November 16th, 2017
Background on ~Victory Lane's case
GetHuman: ~Victory Lane - can you tell our other Hartford Courant customers when your case took place?
~Victory Lane: Sure. It was late at night, on November 14th.
GetHuman: Did you reach out to Hartford Courant, and if so, how?
GetHuman: And which of these common Hartford Courant customer issues best describes the reason you wanted to talk to them?
(Shows ~Victory Lane a list of common Hartford Courant problems)
~Victory Lane: "Cancel subscription" was why I was trying to call.
~Victory Lane's review of Hartford Courant customer service
GetHuman: So how would you sum up your experience for GetHuman's Hartford Courant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Victory Lane: I totally agree with this review. Its become hit or miss as to whether we get our paper. You call in to say your paper didn't come and are told one will be delivered later. But, of course one doesn't come. Ready to cancel our subscription!
GetHuman: Let's quantify your experience contacting Hartford Courant. On a scale of 1 to 5, how easy is it go get help on a Hartford Courant problem?
~Victory Lane: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Victory Lane: I'd give them a three out of five on communication.
GetHuman: And what about Hartford Courant's ability to quickly and effectively address your problem?
~Victory Lane: For that I would say two out of five.
GetHuman: And finally- any advice for other Hartford Courant customers?
~Victory Lane: Call them early in the day or late. Don't forget any personal or account information you might need for Hartford Courant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Victory Lane taken from his Hartford Courant customer service problem that occurred on November 14th, 2017.