Hasbro: Better plastic no heads falling and more color
A Hasbro customer review by GetHuman user GetHuman-jameybu from November 30th, 2017
Background on GetHuman-jameybu's case
GetHuman: GetHuman-jameybu - can you tell our other Hasbro customers when your case took place?
GetHuman-jameybu: Yes. It was evening, on November 24th.
GetHuman: Did you reach out to Hasbro, and if so, how?
GetHuman: And which of these common Hasbro customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jameybu a list of common Hasbro problems)
GetHuman-jameybu: "Technical support" was why I was trying to call.
GetHuman-jameybu's review of Hasbro customer service
GetHuman: So how would you sum up your experience for GetHuman's Hasbro customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-jameybu: Better plastic no heads falling and more color
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-jameybu: Suggestion for Hasbro ***-***-****: Better plastic no heads falling and more color**https:**gethuman.com*phone-number*Hasbro
GetHuman: Let's quantify your experience contacting Hasbro. On a scale of 1 to 5, how easy is it go get help on a Hasbro problem?
GetHuman-jameybu: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jameybu: I'd give them a three out of five on communication.
GetHuman: And what about Hasbro's ability to quickly and effectively address your problem?
GetHuman-jameybu: For that I would say one out of five.
GetHuman: And finally- any advice for other Hasbro customers?
GetHuman-jameybu: Call them early in the day or late. Don't forget any personal or account information you might need for Hasbro to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jameybu taken from his Hasbro customer service problem that occurred on November 24th, 2017.
Hasbro
2.00 of 5 stars | 12 reviews
GetHuman-jameybu's Hasbro Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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