HauteLook.com: Have called this number * times to complain abo...
A HauteLook.com customer review by GetHuman user GetHuman-48361 from November 16th, 2017
Background on GetHuman-48361's case
GetHuman: GetHuman-48361 - can you tell our other HauteLook.com customers when your case took place?
GetHuman-48361: Sure. It was morning, on November 14th.
GetHuman: Did you reach out to HauteLook.com, and if so, how?
GetHuman: And which of these common HauteLook.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-48361 a list of common HauteLook.com problems)
GetHuman-48361: "Returns" was why I was trying to call.
GetHuman-48361's review of HauteLook.com customer service
GetHuman: So how would you sum up your experience for GetHuman's HauteLook.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-48361: Have called this number * times to complain about a problem with a defective item shipped. No response, no call back as promised. Now calling credit card company to dispute and cancel payment for item. THE WORST! Am cancelling my account.
GetHuman: Let's quantify your experience contacting HauteLook.com. On a scale of 1 to 5, how easy is it go get help on a HauteLook.com problem?
GetHuman-48361: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-48361: I'd give them a four out of five on communication.
GetHuman: And what about HauteLook.com's ability to quickly and effectively address your problem?
GetHuman-48361: For that I would say three out of five.
GetHuman: And finally- any advice for other HauteLook.com customers?
GetHuman-48361: Call them early in the day or late. Don't forget any personal or account information you might need for HauteLook.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-48361 taken from his HauteLook.com customer service problem that occurred on November 14th, 2017.