HauteLook.com: Poor web response. Poor customer service. I w...
A HauteLook.com customer review by GetHuman user ~Amy Soderman from November 25th, 2017
Background on ~Amy Soderman's case
GetHuman: ~Amy Soderman - can you tell our other HauteLook.com customers when your case took place?
~Amy Soderman: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to HauteLook.com, and if so, how?
GetHuman: And which of these common HauteLook.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Amy Soderman a list of common HauteLook.com problems)
~Amy Soderman: "Warranty claim" was why I was trying to call.
~Amy Soderman's review of HauteLook.com customer service
GetHuman: So how would you sum up your experience for GetHuman's HauteLook.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Amy Soderman: Poor web response. Poor customer service. I will not purchase products from Haute Look in the future - no mater the savings.
GetHuman: Let's quantify your experience contacting HauteLook.com. On a scale of 1 to 5, how easy is it go get help on a HauteLook.com problem?
~Amy Soderman: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Amy Soderman: I'd give them a five out of five on communication.
GetHuman: And what about HauteLook.com's ability to quickly and effectively address your problem?
~Amy Soderman: For that I would say five out of five.
GetHuman: And finally- any advice for other HauteLook.com customers?
~Amy Soderman: Call them early in the day or late. Don't forget any personal or account information you might need for HauteLook.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Amy Soderman taken from his HauteLook.com customer service problem that occurred on November 16th, 2017.