Hawaiian Electric Co.: phone busy ** minutes! Worse service I have ev...
A Hawaiian Electric Co. customer review by GetHuman user ~daleshouse from November 12th, 2017
Background on ~daleshouse's case
GetHuman: ~daleshouse - can you tell our other Hawaiian Electric Co. customers when your case took place?
~daleshouse: Yup. It was late at night, on November 10th.
GetHuman: Did you reach out to Hawaiian Electric Co., and if so, how?
GetHuman: And which of these common Hawaiian Electric Co. customer issues best describes the reason you wanted to talk to them?
(Shows ~daleshouse a list of common Hawaiian Electric Co. problems)
~daleshouse: "Setup service" was why I was trying to call.
~daleshouse's review of Hawaiian Electric Co. customer service
GetHuman: So how would you sum up your experience for GetHuman's Hawaiian Electric Co. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~daleshouse: phone busy ** minutes! Worse service I have ever experienced in all states I lived in! I would fire all your employees!!!
GetHuman: Let's quantify your experience contacting Hawaiian Electric Co.. On a scale of 1 to 5, how easy is it go get help on a Hawaiian Electric Co. problem?
~daleshouse: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~daleshouse: I'd give them a three out of five on communication.
GetHuman: And what about Hawaiian Electric Co.'s ability to quickly and effectively address your problem?
~daleshouse: For that I would say one out of five.
GetHuman: And finally- any advice for other Hawaiian Electric Co. customers?
~daleshouse: Call them early in the day or late. Don't forget any personal or account information you might need for Hawaiian Electric Co. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~daleshouse taken from his Hawaiian Electric Co. customer service problem that occurred on November 10th, 2017.