Hayhouse.com: I put ** minutes, but actually it is months. I...
A Hayhouse.com customer review by GetHuman user ~Anneke Smit from November 22nd, 2017
Background on ~Anneke Smit's case
GetHuman: ~Anneke Smit - can you tell our other Hayhouse.com customers when your case took place?
~Anneke Smit: Yes I can. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Hayhouse.com, and if so, how?
GetHuman: And which of these common Hayhouse.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Anneke Smit a list of common Hayhouse.com problems)
~Anneke Smit: "Returns" was why I was trying to call.
~Anneke Smit's review of Hayhouse.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Hayhouse.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anneke Smit: I put ** minutes, but actually it is months. I was stupid enough to subscribe to the Hay House Newsletter. It was not what I expected, so I wanted to unsubscribe. Impossible! And contact is also impossible. I do not know how to get rid of these people now - they send messages every day. What a terrible organisation - and clearly it is all about making money and nothing else.
GetHuman: Let's quantify your experience contacting Hayhouse.com. On a scale of 1 to 5, how easy is it go get help on a Hayhouse.com problem?
~Anneke Smit: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anneke Smit: I'd give them a two out of five on communication.
GetHuman: And what about Hayhouse.com's ability to quickly and effectively address your problem?
~Anneke Smit: For that I would say three out of five.
GetHuman: And finally- any advice for other Hayhouse.com customers?
~Anneke Smit: Call them early in the day or late. Don't forget any personal or account information you might need for Hayhouse.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anneke Smit taken from his Hayhouse.com customer service problem that occurred on November 13th, 2017.
Hayhouse.com
1.00 of 5 stars | 3 reviews
~Anneke Smit's Hayhouse.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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