Hayhouse.com: I waited for resolution to the problem and was...
A Hayhouse.com customer review by GetHuman user ~lill48 from November 19th, 2017
Background on ~lill48's case
GetHuman: ~lill48 - can you tell our other Hayhouse.com customers when your case took place?
~lill48: Yeah. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Hayhouse.com, and if so, how?
GetHuman: And which of these common Hayhouse.com customer issues best describes the reason you wanted to talk to them?
(Shows ~lill48 a list of common Hayhouse.com problems)
~lill48: "Track order" was why I was trying to call.
~lill48's review of Hayhouse.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Hayhouse.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lill48: I waited for resolution to the problem and was on hold for about ** minutes when I was asked for my order number. I gave my order number and agent never got back to me. I was on hold for * hour total time. I kept sending messages and nothing came back. I decided to try again and same agent came back and asked how he could help me. I sent two responses and it has now been * minutes and still nothing.
GetHuman: Let's quantify your experience contacting Hayhouse.com. On a scale of 1 to 5, how easy is it go get help on a Hayhouse.com problem?
~lill48: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lill48: I'd give them a one out of five on communication.
GetHuman: And what about Hayhouse.com's ability to quickly and effectively address your problem?
~lill48: For that I would say one out of five.
GetHuman: And finally- any advice for other Hayhouse.com customers?
~lill48: Call them early in the day or late. Don't forget any personal or account information you might need for Hayhouse.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lill48 taken from his Hayhouse.com customer service problem that occurred on November 17th, 2017.
Hayhouse.com
1.00 of 5 stars | 3 reviews
~lill48's Hayhouse.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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