Heartland Automotive Inc DBA Jiffy Lube: I cannot reach a human. When I pressed * for th...
A Heartland Automotive Inc DBA Jiffy Lube customer review by GetHuman user ~pissedatjiffylube from November 22nd, 2017
Background on ~pissedatjiffylube's case
GetHuman: ~pissedatjiffylube - can you tell our other Heartland Automotive Inc DBA Jiffy Lube customers when your case took place?
~pissedatjiffylube: Yes I can. It was afternoon, on November 13th.
GetHuman: Did you reach out to Heartland Automotive Inc DBA Jiffy Lube, and if so, how?
GetHuman: And which of these common Heartland Automotive Inc DBA Jiffy Lube customer issues best describes the reason you wanted to talk to them?
(Shows ~pissedatjiffylube a list of common Heartland Automotive Inc DBA Jiffy Lube problems)
~pissedatjiffylube: "None of those really matches why I wanted to call Heartland Automotive Inc DBA Jiffy Lube that day." was why I was trying to call.
~pissedatjiffylube's review of Heartland Automotive Inc DBA Jiffy Lube customer service
GetHuman: So how would you sum up your experience for GetHuman's Heartland Automotive Inc DBA Jiffy Lube customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissedatjiffylube: I cannot reach a human. When I pressed * for the operator, my call was redirected to the "general voice mailbox" for Heartland Automotive. Furthermore, I've been trying for weeks to reach a claims adjuster at her direct line and she never answers her phone. I'm really fed up.
GetHuman: Let's quantify your experience contacting Heartland Automotive Inc DBA Jiffy Lube. On a scale of 1 to 5, how easy is it go get help on a Heartland Automotive Inc DBA Jiffy Lube problem?
~pissedatjiffylube: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissedatjiffylube: I'd give them a three out of five on communication.
GetHuman: And what about Heartland Automotive Inc DBA Jiffy Lube's ability to quickly and effectively address your problem?
~pissedatjiffylube: For that I would say two out of five.
GetHuman: And finally- any advice for other Heartland Automotive Inc DBA Jiffy Lube customers?
~pissedatjiffylube: Call them early in the day or late. Don't forget any personal or account information you might need for Heartland Automotive Inc DBA Jiffy Lube to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissedatjiffylube taken from his Heartland Automotive Inc DBA Jiffy Lube customer service problem that occurred on November 13th, 2017.