Heartland Automotive Inc DBA Jiffy Lube: Terrible, it seems nobody answered their phone...

A Heartland Automotive Inc DBA Jiffy Lube customer review by GetHuman user ~AngryCustomer from November 22nd, 2017

Background on ~AngryCustomer's case

GetHuman: ~AngryCustomer - can you tell our other Heartland Automotive Inc DBA Jiffy Lube customers when your case took place?
~AngryCustomer: Yes I can. It was afternoon, on November 15th.
GetHuman: Did you reach out to Heartland Automotive Inc DBA Jiffy Lube, and if so, how?
~AngryCustomer: I used the 800-417-7308 number I found for on the GetHuman Heartland Automotive Inc DBA Jiffy Lube customer phone number page I was on: Heartland Automotive Inc DBA Jiffy Lube Customer Service Phone Number
GetHuman: And which of these common Heartland Automotive Inc DBA Jiffy Lube customer issues best describes the reason you wanted to talk to them?
(Shows ~AngryCustomer a list of common Heartland Automotive Inc DBA Jiffy Lube problems)
~AngryCustomer: "None of those really matches why I wanted to call Heartland Automotive Inc DBA Jiffy Lube that day." was why I was trying to call.

~AngryCustomer's review of Heartland Automotive Inc DBA Jiffy Lube customer service

GetHuman: So how would you sum up your experience for GetHuman's Heartland Automotive Inc DBA Jiffy Lube customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~AngryCustomer: Terrible, it seems nobody answered their phone. Customer Service, Operator, Warranty Claims, the adjuster(s)**Not good.
GetHuman: Let's quantify your experience contacting Heartland Automotive Inc DBA Jiffy Lube. On a scale of 1 to 5, how easy is it go get help on a Heartland Automotive Inc DBA Jiffy Lube problem?
~AngryCustomer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~AngryCustomer: I'd give them a two out of five on communication.
GetHuman: And what about Heartland Automotive Inc DBA Jiffy Lube's ability to quickly and effectively address your problem?
~AngryCustomer: For that I would say three out of five.
GetHuman: And finally- any advice for other Heartland Automotive Inc DBA Jiffy Lube customers?
~AngryCustomer: Call them early in the day or late. Don't forget any personal or account information you might need for Heartland Automotive Inc DBA Jiffy Lube to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~AngryCustomer taken from his Heartland Automotive Inc DBA Jiffy Lube customer service problem that occurred on November 15th, 2017.

Heartland Automotive Inc DBA Jiffy Lube

1.33 of 5 stars | 10 reviews

~AngryCustomer's Heartland Automotive Inc DBA Jiffy Lube Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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