Hobbypartz.com: Contacted them on January ** about an ASP ***a...
A Hobbypartz.com customer review by GetHuman user ~DrainPipe from November 20th, 2017
Background on ~DrainPipe's case
GetHuman: ~DrainPipe - can you tell our other Hobbypartz.com customers when your case took place?
~DrainPipe: Yup. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Hobbypartz.com, and if so, how?
GetHuman: And which of these common Hobbypartz.com customer issues best describes the reason you wanted to talk to them?
(Shows ~DrainPipe a list of common Hobbypartz.com problems)
~DrainPipe: "Cancel order" was why I was trying to contact.
~DrainPipe's review of Hobbypartz.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Hobbypartz.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DrainPipe: Contacted them on January ** about an ASP ***a engine that I purchased in September. It will not start from the get-go. The problem is the Carburetor. They said they would ship me a new carb, but it has been *.* months and no such luck. I will not buy from this vendor again.
GetHuman: Let's quantify your experience contacting Hobbypartz.com. On a scale of 1 to 5, how easy is it go get help on a Hobbypartz.com problem?
~DrainPipe: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DrainPipe: I'd give them a three out of five on communication.
GetHuman: And what about Hobbypartz.com's ability to quickly and effectively address your problem?
~DrainPipe: For that I would say one out of five.
GetHuman: And finally- any advice for other Hobbypartz.com customers?
~DrainPipe: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Hobbypartz.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DrainPipe taken from his Hobbypartz.com customer service problem that occurred on November 16th, 2017.
Hobbypartz.com
1.00 of 5 stars | 2 reviews
~DrainPipe's Hobbypartz.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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