Homelite: I bought one their string trimmers and use it...
A Homelite customer review by GetHuman user ~afqar37 from November 24th, 2017
Background on ~afqar37's case
GetHuman: ~afqar37 - can you tell our other Homelite customers when your case took place?
~afqar37: Yes I can. It was morning, on November 17th.
GetHuman: Did you reach out to Homelite, and if so, how?
GetHuman: And which of these common Homelite customer issues best describes the reason you wanted to talk to them?
(Shows ~afqar37 a list of common Homelite problems)
~afqar37: "Repairs" was why I was trying to contact.
~afqar37's review of Homelite customer service
GetHuman: So how would you sum up your experience for GetHuman's Homelite customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~afqar37: I bought one their string trimmers and use it * times, before it would not start again. UT***** **CS. Engineering is very poor. I think Homelite should reimberse me for what I payed $**.** for the trimmer I bought Home Depot in Charlotte, NC. *****@***.com
GetHuman: Let's quantify your experience contacting Homelite. On a scale of 1 to 5, how easy is it go get help on a Homelite problem?
~afqar37: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~afqar37: I'd give them a three out of five on communication.
GetHuman: And what about Homelite's ability to quickly and effectively address your problem?
~afqar37: For that I would say one out of five.
GetHuman: And finally- any advice for other Homelite customers?
~afqar37: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Homelite to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~afqar37 taken from his Homelite customer service problem that occurred on November 17th, 2017.
Homelite
1.00 of 5 stars | 3 reviews
~afqar37's Homelite Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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