Houston Chronicle: Only got * section of the paper. Called to ver...
A Houston Chronicle customer review by GetHuman user ~Greg Harris from November 16th, 2017
Background on ~Greg Harris's case
GetHuman: ~Greg Harris - can you tell our other Houston Chronicle customers when your case took place?
~Greg Harris: Sure. It was afternoon, on November 9th.
GetHuman: Did you reach out to Houston Chronicle, and if so, how?
GetHuman: And which of these common Houston Chronicle customer issues best describes the reason you wanted to talk to them?
(Shows ~Greg Harris a list of common Houston Chronicle problems)
~Greg Harris: "Complaint" was why I was trying to call.
~Greg Harris's review of Houston Chronicle customer service
GetHuman: So how would you sum up your experience for GetHuman's Houston Chronicle customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Greg Harris: Only got * section of the paper. Called to verify whole paper was coming...Never did arrive. Complete idiots at Houston Chronicle.
GetHuman: Let's quantify your experience contacting Houston Chronicle. On a scale of 1 to 5, how easy is it go get help on a Houston Chronicle problem?
~Greg Harris: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Greg Harris: I'd give them a five out of five on communication.
GetHuman: And what about Houston Chronicle's ability to quickly and effectively address your problem?
~Greg Harris: For that I would say two out of five.
GetHuman: And finally- any advice for other Houston Chronicle customers?
~Greg Harris: Call them early in the day or late. Don't forget any personal or account information you might need for Houston Chronicle to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Greg Harris taken from his Houston Chronicle customer service problem that occurred on November 9th, 2017.