Hulu: Still waiting to talk to someone!!!!! I want to...
A Hulu customer review by GetHuman user ~Lynn Green from November 20th, 2017
Background on ~Lynn Green's case
GetHuman: ~Lynn Green - can you tell our other Hulu customers when your case took place?
~Lynn Green: Sure. It was afternoon, on November 17th.
GetHuman: Did you reach out to Hulu, and if so, how?
GetHuman: And which of these common Hulu customer issues best describes the reason you wanted to talk to them?
(Shows ~Lynn Green a list of common Hulu problems)
~Lynn Green: "Dispute a Charge" was why I was trying to call.
~Lynn Green's review of Hulu customer service
GetHuman: So how would you sum up your experience for GetHuman's Hulu customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lynn Green: Still waiting to talk to someone!!!!! I want to cancel my hour prescription and HULU wants to charge me for an hour non service that generated malware and virus to my computer. I will advertise for HULU on facebook how bad this business is if you charge me a disconnection fee. *Lynn Green *****@***.com
GetHuman: Let's quantify your experience contacting Hulu. On a scale of 1 to 5, how easy is it go get help on a Hulu problem?
~Lynn Green: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lynn Green: I'd give them a four out of five on communication.
GetHuman: And what about Hulu's ability to quickly and effectively address your problem?
~Lynn Green: For that I would say five out of five.
GetHuman: And finally- any advice for other Hulu customers?
~Lynn Green: Call them early in the day or late. Don't forget any personal or account information you might need for Hulu to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lynn Green taken from his Hulu customer service problem that occurred on November 17th, 2017.