Hulu: To be honest. It was part operator error. I had...
A Hulu customer review by GetHuman user ~Charles R. Williamson Jr. from November 19th, 2017
Background on ~Charles R. Williamson Jr.'s case
GetHuman: ~Charles R. Williamson Jr. - can you tell our other Hulu customers when your case took place?
~Charles R. Williamson Jr.: Yeah. It was evening, on November 10th.
GetHuman: Did you reach out to Hulu, and if so, how?
GetHuman: And which of these common Hulu customer issues best describes the reason you wanted to talk to them?
(Shows ~Charles R. Williamson Jr. a list of common Hulu problems)
~Charles R. Williamson Jr.: "Technical support" was why I was trying to call.
~Charles R. Williamson Jr.'s review of Hulu customer service
GetHuman: So how would you sum up your experience for GetHuman's Hulu customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Charles R. Williamson Jr.: To be honest. It was part operator error. I had logged into the wrong account. Kyle was helpful & courteous.
GetHuman: Let's quantify your experience contacting Hulu. On a scale of 1 to 5, how easy is it go get help on a Hulu problem?
~Charles R. Williamson Jr.: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Charles R. Williamson Jr.: I'd give them a five out of five on communication.
GetHuman: And what about Hulu's ability to quickly and effectively address your problem?
~Charles R. Williamson Jr.: For that I would say two out of five.
GetHuman: And finally- any advice for other Hulu customers?
~Charles R. Williamson Jr.: Call them early in the day or late. Don't forget any personal or account information you might need for Hulu to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Charles R. Williamson Jr. taken from his Hulu customer service problem that occurred on November 10th, 2017.