NEVER DO BUSINESS WITH THIS COMPANY! Humbara is...

A Humbara customer review by GetHuman user ~NOT HUMBARA, PLEASE from November 27th, 2017

Background on ~NOT HUMBARA, PLEASE's case

GetHuman: ~NOT HUMBARA, PLEASE - can you tell our other Humbara customers when your case took place?
~NOT HUMBARA, PLEASE: Sure. It was afternoon, on November 26th.
GetHuman: Did you reach out to Humbara, and if so, how?
~NOT HUMBARA, PLEASE: I used a email I found on the GetHuman Humbara customer service contact info page: Contact Humbara Customer Service
GetHuman: And which of these common Humbara customer issues best describes the reason you wanted to talk to them?
(Shows ~NOT HUMBARA, PLEASE a list of common Humbara problems)
~NOT HUMBARA, PLEASE: "Change order" was why I was trying to contact.

~NOT HUMBARA, PLEASE's review of Humbara customer service

GetHuman: So how would you sum up your experience for GetHuman's Humbara customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~NOT HUMBARA, PLEASE: NEVER DO BUSINESS WITH THIS COMPANY! Humbara is the absolute worst company I have ever had the displeasure of doing business with. Ordering is questionable, you can not track your order-you get it when you get it! They do not have a company phone number, they only respond via email AND VERY RUDELY might I add. I still have questions that are not answered and I have never been treated this way by any other company before. I almost cried this morning in front of my children after reading all of there responses!! Just don't do it!!
GetHuman: Let's quantify your experience contacting Humbara. On a scale of 1 to 5, how easy is it go get help on a Humbara problem?
~NOT HUMBARA, PLEASE: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~NOT HUMBARA, PLEASE: I'd give them a four out of five on communication.
GetHuman: And what about Humbara's ability to quickly and effectively address your problem?
~NOT HUMBARA, PLEASE: For that I would say one out of five.
GetHuman: And finally- any advice for other Humbara customers?
~NOT HUMBARA, PLEASE: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Humbara to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~NOT HUMBARA, PLEASE taken from his Humbara customer service problem that occurred on November 26th, 2017.

Humbara

1.00 of 5 stars | 6 reviews

~NOT HUMBARA, PLEASE's Humbara Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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