Hungry Jack: First of all I got the wrong order TWICE. Then...
A Hungry Jack customer review by GetHuman user ~Sydnee from November 23rd, 2017
Background on ~Sydnee 's case
GetHuman: ~Sydnee - can you tell our other Hungry Jack customers when your case took place?
~Sydnee : Yeah. It was afternoon, on November 20th.
GetHuman: Did you reach out to Hungry Jack, and if so, how?
GetHuman: And which of these common Hungry Jack customer issues best describes the reason you wanted to talk to them?
(Shows ~Sydnee a list of common Hungry Jack problems)
~Sydnee : "Complaint" was why I was trying to call.
~Sydnee 's review of Hungry Jack customer service
GetHuman: So how would you sum up your experience for GetHuman's Hungry Jack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sydnee : First of all I got the wrong order TWICE. Then when they changed the order an employee that was suppose to be changing it, then went over to the baymaree and started eating chips out of it when she is suppose to be correcting my order. I find this highly unprofessional and disgusting! And I will not be returning they didn't apologise and I would like some outcome from this for myself as they were so rude and horrible!
GetHuman: Let's quantify your experience contacting Hungry Jack. On a scale of 1 to 5, how easy is it go get help on a Hungry Jack problem?
~Sydnee : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sydnee : I'd give them a three out of five on communication.
GetHuman: And what about Hungry Jack's ability to quickly and effectively address your problem?
~Sydnee : For that I would say four out of five.
GetHuman: And finally- any advice for other Hungry Jack customers?
~Sydnee : Call them early in the day or late. Don't forget any personal or account information you might need for Hungry Jack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sydnee taken from his Hungry Jack customer service problem that occurred on November 20th, 2017.
Hungry Jack
2.00 of 5 stars | 4 reviews
~Sydnee 's Hungry Jack Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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