Hunter Fans: was on hold for ** min and got disconnected and...
A Hunter Fans customer review by GetHuman user ~tara collins from November 16th, 2017
Background on ~tara collins's case
GetHuman: ~tara collins - can you tell our other Hunter Fans customers when your case took place?
~tara collins: Sure. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Hunter Fans, and if so, how?
GetHuman: And which of these common Hunter Fans customer issues best describes the reason you wanted to talk to them?
(Shows ~tara collins a list of common Hunter Fans problems)
~tara collins: "Repairs" was why I was trying to call.
~tara collins's review of Hunter Fans customer service
GetHuman: So how would you sum up your experience for GetHuman's Hunter Fans customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tara collins: was on hold for ** min and got disconnected and then on hold for ** min and i had to hang up and go back to work. i only had * hour for lunch.
GetHuman: Let's quantify your experience contacting Hunter Fans. On a scale of 1 to 5, how easy is it go get help on a Hunter Fans problem?
~tara collins: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tara collins: I'd give them a two out of five on communication.
GetHuman: And what about Hunter Fans's ability to quickly and effectively address your problem?
~tara collins: For that I would say five out of five.
GetHuman: And finally- any advice for other Hunter Fans customers?
~tara collins: Call them early in the day or late. Don't forget any personal or account information you might need for Hunter Fans to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tara collins taken from his Hunter Fans customer service problem that occurred on November 10th, 2017.