Hyundai: I fully understood that all makes and models ar...
A Hyundai customer review by GetHuman user ~who cares from November 21st, 2017
Background on ~who cares's case
GetHuman: ~who cares - can you tell our other Hyundai customers when your case took place?
~who cares: Yes I can. It was late at night, on November 17th.
GetHuman: Did you reach out to Hyundai, and if so, how?
GetHuman: And which of these common Hyundai customer issues best describes the reason you wanted to talk to them?
(Shows ~who cares a list of common Hyundai problems)
~who cares: "Complaint" was why I was trying to call.
~who cares's review of Hyundai customer service
GetHuman: So how would you sum up your experience for GetHuman's Hyundai customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~who cares: I fully understood that all makes and models are backed *** % until its in your name...once that occurs, then the mantra is* Sorry, we sold you another makers vehicle take it to them for problems...I realize sir that you had the car for just ** days but we didn't make the vehicle and it is no longer on our lot. Good Luck Sucker!
GetHuman: Let's quantify your experience contacting Hyundai. On a scale of 1 to 5, how easy is it go get help on a Hyundai problem?
~who cares: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~who cares: I'd give them a one out of five on communication.
GetHuman: And what about Hyundai's ability to quickly and effectively address your problem?
~who cares: For that I would say five out of five.
GetHuman: And finally- any advice for other Hyundai customers?
~who cares: Call them early in the day or late. Don't forget any personal or account information you might need for Hyundai to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~who cares taken from his Hyundai customer service problem that occurred on November 17th, 2017.