IRS Tax Lien Department: I called to get a lien payoff statement. The re...
A IRS Tax Lien Department customer review by GetHuman user GetHuman-231816 from November 13th, 2017
Background on GetHuman-231816's case
GetHuman: GetHuman-231816 - can you tell our other IRS Tax Lien Department customers when your case took place?
GetHuman-231816: Sure. It was evening, on November 9th.
GetHuman: Did you reach out to IRS Tax Lien Department, and if so, how?
GetHuman: And which of these common IRS Tax Lien Department customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-231816 a list of common IRS Tax Lien Department problems)
GetHuman-231816: "Get prior year transcript" was why I was trying to call.
GetHuman-231816's review of IRS Tax Lien Department customer service
GetHuman: So how would you sum up your experience for GetHuman's IRS Tax Lien Department customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-231816: I called to get a lien payoff statement. The rep was courteous, agreed to both fax and mail the payoff statement. Processing time was quoted as * days. Entire phone call took less than ** minutes.
GetHuman: Let's quantify your experience contacting IRS Tax Lien Department. On a scale of 1 to 5, how easy is it go get help on a IRS Tax Lien Department problem?
GetHuman-231816: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-231816: I'd give them a five out of five on communication.
GetHuman: And what about IRS Tax Lien Department's ability to quickly and effectively address your problem?
GetHuman-231816: For that I would say three out of five.
GetHuman: And finally- any advice for other IRS Tax Lien Department customers?
GetHuman-231816: Call them early in the day or late. Don't forget any personal or account information you might need for IRS Tax Lien Department to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-231816 taken from his IRS Tax Lien Department customer service problem that occurred on November 9th, 2017.