IRS Tax Lien Department: called earlier and pressed *. I waited ** minut...

A IRS Tax Lien Department customer review by GetHuman user GetHuman-187439 from November 19th, 2017

Background on GetHuman-187439's case

GetHuman: GetHuman-187439 - can you tell our other IRS Tax Lien Department customers when your case took place?
GetHuman-187439: Yes. It was middle of the night, on November 12th.
GetHuman: Did you reach out to IRS Tax Lien Department, and if so, how?
GetHuman-187439: I used the 800-913-6050 number I found for on the GetHuman IRS Tax Lien Department customer phone number page I was on: IRS Tax Lien Department Customer Service Phone Number
GetHuman: And which of these common IRS Tax Lien Department customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-187439 a list of common IRS Tax Lien Department problems)
GetHuman-187439: "Where is my refund" was why I was trying to call.

GetHuman-187439's review of IRS Tax Lien Department customer service

GetHuman: So how would you sum up your experience for GetHuman's IRS Tax Lien Department customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-187439: called earlier and pressed *. I waited ** minutes before hanging up. Then I called and only pressed * for English. My call was answered in ** minutes. Problem solved
GetHuman: Let's quantify your experience contacting IRS Tax Lien Department. On a scale of 1 to 5, how easy is it go get help on a IRS Tax Lien Department problem?
GetHuman-187439: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-187439: I'd give them a five out of five on communication.
GetHuman: And what about IRS Tax Lien Department's ability to quickly and effectively address your problem?
GetHuman-187439: For that I would say two out of five.
GetHuman: And finally- any advice for other IRS Tax Lien Department customers?
GetHuman-187439: Call them early in the day or late. Don't forget any personal or account information you might need for IRS Tax Lien Department to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-187439 taken from his IRS Tax Lien Department customer service problem that occurred on November 12th, 2017.

IRS Tax Lien Department

3.59 of 5 stars | 91 reviews

GetHuman-187439's IRS Tax Lien Department Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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