Idjnow.com: ordered $**** worth of equipment in april. told...
A Idjnow.com customer review by GetHuman user ~kwpnut13 from November 11th, 2017
Background on ~kwpnut13's case
GetHuman: ~kwpnut13 - can you tell our other Idjnow.com customers when your case took place?
~kwpnut13: Yup. It was morning, on November 1st.
GetHuman: Did you reach out to Idjnow.com, and if so, how?
GetHuman: And which of these common Idjnow.com customer issues best describes the reason you wanted to talk to them?
(Shows ~kwpnut13 a list of common Idjnow.com problems)
~kwpnut13: "Returns" was why I was trying to call.
~kwpnut13's review of Idjnow.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Idjnow.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kwpnut13: ordered $**** worth of equipment in april. told they were out of stock and it would be at my house by june **th. june **th came and they said by june **th. june **th came and they now say no later the july **th. I AM PISSED!!!
GetHuman: Let's quantify your experience contacting Idjnow.com. On a scale of 1 to 5, how easy is it go get help on a Idjnow.com problem?
~kwpnut13: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kwpnut13: I'd give them a one out of five on communication.
GetHuman: And what about Idjnow.com's ability to quickly and effectively address your problem?
~kwpnut13: For that I would say three out of five.
GetHuman: And finally- any advice for other Idjnow.com customers?
~kwpnut13: Call them early in the day or late. Don't forget any personal or account information you might need for Idjnow.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kwpnut13 taken from his Idjnow.com customer service problem that occurred on November 1st, 2017.
Idjnow.com
1.00 of 5 stars | 2 reviews
~kwpnut13's Idjnow.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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