Indiana Department of Revenue: I never got taken off hold. I was on hold for...

A Indiana Department of Revenue customer review by GetHuman user ~Nomad321 from November 22nd, 2017

Background on ~Nomad321's case

GetHuman: ~Nomad321 - can you tell our other Indiana Department of Revenue customers when your case took place?
~Nomad321: Yup. It was late at night, on November 13th.
GetHuman: Did you reach out to Indiana Department of Revenue, and if so, how?
~Nomad321: I used the 317-232-2240 number I found for on the GetHuman Indiana Department of Revenue customer phone number page I was on: Indiana Department of Revenue Customer Service Phone Number
GetHuman: And which of these common Indiana Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~Nomad321 a list of common Indiana Department of Revenue problems)
~Nomad321: "None of those really matches why I wanted to call Indiana Department of Revenue that day." was why I was trying to call.

~Nomad321's review of Indiana Department of Revenue customer service

GetHuman: So how would you sum up your experience for GetHuman's Indiana Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nomad321: I never got taken off hold. I was on hold for ** minutes and got to talk to one person then then their system hung up on me twice.
GetHuman: Let's quantify your experience contacting Indiana Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Indiana Department of Revenue problem?
~Nomad321: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nomad321: I'd give them a five out of five on communication.
GetHuman: And what about Indiana Department of Revenue's ability to quickly and effectively address your problem?
~Nomad321: For that I would say two out of five.
GetHuman: And finally- any advice for other Indiana Department of Revenue customers?
~Nomad321: Call them early in the day or late. Don't forget any personal or account information you might need for Indiana Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nomad321 taken from his Indiana Department of Revenue customer service problem that occurred on November 13th, 2017.

Indiana Department of Revenue

3.67 of 5 stars | 42 reviews

~Nomad321's Indiana Department of Revenue Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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