Instagram: Hi with candy***** you locked me out I don't ha...
A Instagram customer review by GetHuman user ~Candy60702 from November 25th, 2017
Background on ~Candy60702's case
GetHuman: ~Candy60702 - can you tell our other Instagram customers when your case took place?
~Candy60702: Yes. It was afternoon, on November 16th.
GetHuman: Did you reach out to Instagram, and if so, how?
GetHuman: And which of these common Instagram customer issues best describes the reason you wanted to talk to them?
(Shows ~Candy60702 a list of common Instagram problems)
~Candy60702: "Delete Account" was why I was trying to contact.
~Candy60702's review of Instagram customer service
GetHuman: So how would you sum up your experience for GetHuman's Instagram customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Candy60702: Hi with candy***** you locked me out I don't have a computer to log back on plz let me on I had all my good pics of my animals what I don't have anymore plz get it back so I can have my pics plz I'm crying now I did nothing bad on ig I got my real friends and I never had a fight with them so plz even I had my bf who I will never see ever I'm. My life and now we can't talk
GetHuman: Let's quantify your experience contacting Instagram. On a scale of 1 to 5, how easy is it go get help on a Instagram problem?
~Candy60702: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Candy60702: I'd give them a one out of five on communication.
GetHuman: And what about Instagram's ability to quickly and effectively address your problem?
~Candy60702: For that I would say five out of five.
GetHuman: And finally- any advice for other Instagram customers?
~Candy60702: Call them early in the day or late. Don't forget any personal or account information you might need for Instagram to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Candy60702 taken from his Instagram customer service problem that occurred on November 16th, 2017.