Intuit: No wait time at all! I was actually VERY unhap...
A Intuit customer review by GetHuman user ~memjay from November 18th, 2017
Background on ~memjay's case
GetHuman: ~memjay - can you tell our other Intuit customers when your case took place?
~memjay: Yup. It was afternoon, on November 13th.
GetHuman: Did you reach out to Intuit, and if so, how?
GetHuman: And which of these common Intuit customer issues best describes the reason you wanted to talk to them?
(Shows ~memjay a list of common Intuit problems)
~memjay: "Account Access" was why I was trying to call.
~memjay's review of Intuit customer service
GetHuman: So how would you sum up your experience for GetHuman's Intuit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~memjay: No wait time at all! I was actually VERY unhappy when I called, but after a few seconds of my silence, the system routed me to a rep. right away & she was extremely pleasant & helpful (& spoke good english)! IF they do what they said they would on the phone, I'll be extremely satisfied.
GetHuman: Let's quantify your experience contacting Intuit. On a scale of 1 to 5, how easy is it go get help on a Intuit problem?
~memjay: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~memjay: I'd give them a five out of five on communication.
GetHuman: And what about Intuit's ability to quickly and effectively address your problem?
~memjay: For that I would say four out of five.
GetHuman: And finally- any advice for other Intuit customers?
~memjay: Call them early in the day or late. Don't forget any personal or account information you might need for Intuit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~memjay taken from his Intuit customer service problem that occurred on November 13th, 2017.