Jawbone: Have been holding on phone for ** mins now. S...
A Jawbone customer review by GetHuman user ~mekae from November 18th, 2017
Background on ~mekae's case
GetHuman: ~mekae - can you tell our other Jawbone customers when your case took place?
~mekae: Yes I can. It was afternoon, on November 8th.
GetHuman: Did you reach out to Jawbone, and if so, how?
GetHuman: And which of these common Jawbone customer issues best describes the reason you wanted to talk to them?
(Shows ~mekae a list of common Jawbone problems)
~mekae: "Complaint" was why I was trying to contact.
~mekae's review of Jawbone customer service
GetHuman: So how would you sum up your experience for GetHuman's Jawbone customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mekae: Have been holding on phone for ** mins now. Sick of this. Tired of repeated, promises to answer, horrible excuse for music, and sore neck.
GetHuman: Let's quantify your experience contacting Jawbone. On a scale of 1 to 5, how easy is it go get help on a Jawbone problem?
~mekae: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mekae: I'd give them a five out of five on communication.
GetHuman: And what about Jawbone's ability to quickly and effectively address your problem?
~mekae: For that I would say two out of five.
GetHuman: And finally- any advice for other Jawbone customers?
~mekae: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Jawbone to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mekae taken from his Jawbone customer service problem that occurred on November 8th, 2017.