Jersey Central Power & Light (JCP&L): They have the option to give them your number a...
A Jersey Central Power & Light (JCP&L) customer review by GetHuman user ~jaimee from November 12th, 2017
Background on ~jaimee's case
GetHuman: ~jaimee - can you tell our other Jersey Central Power & Light (JCP&L) customers when your case took place?
~jaimee: Yup. It was late at night, on November 4th.
GetHuman: Did you reach out to Jersey Central Power & Light (JCP&L), and if so, how?
GetHuman: And which of these common Jersey Central Power & Light (JCP&L) customer issues best describes the reason you wanted to talk to them?
(Shows ~jaimee a list of common Jersey Central Power & Light (JCP&L) problems)
~jaimee: "Cancel service" was why I was trying to call.
~jaimee's review of Jersey Central Power & Light (JCP&L) customer service
GetHuman: So how would you sum up your experience for GetHuman's Jersey Central Power & Light (JCP&L) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jaimee: They have the option to give them your number and they will call you back.. AND your place in line wont be taken. The offers can be very time consuming though.. they had me on the phone for half an hour trying to convince me to get Comcast when I told them I dont need it.. and i had to hang up on the rep. or else i'd be late for work but she kept saying please one more moment... If I'm saying I need to go to work.. LET ME GO !
GetHuman: Let's quantify your experience contacting Jersey Central Power & Light (JCP&L). On a scale of 1 to 5, how easy is it go get help on a Jersey Central Power & Light (JCP&L) problem?
~jaimee: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jaimee: I'd give them a five out of five on communication.
GetHuman: And what about Jersey Central Power & Light (JCP&L)'s ability to quickly and effectively address your problem?
~jaimee: For that I would say four out of five.
GetHuman: And finally- any advice for other Jersey Central Power & Light (JCP&L) customers?
~jaimee: Call them early in the day or late. Don't forget any personal or account information you might need for Jersey Central Power & Light (JCP&L) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jaimee taken from his Jersey Central Power & Light (JCP&L) customer service problem that occurred on November 4th, 2017.