Jockey: Called about Colored briefs That ran in the was...
A Jockey customer review by GetHuman user GetHuman-259755 from November 16th, 2017
Background on GetHuman-259755's case
GetHuman: GetHuman-259755 - can you tell our other Jockey customers when your case took place?
GetHuman-259755: Yes I can. It was morning, on November 11th.
GetHuman: Did you reach out to Jockey, and if so, how?
GetHuman: And which of these common Jockey customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-259755 a list of common Jockey problems)
GetHuman-259755: "Change order" was why I was trying to call.
GetHuman-259755's review of Jockey customer service
GetHuman: So how would you sum up your experience for GetHuman's Jockey customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-259755: Called about Colored briefs That ran in the wash, coloring other stuff. Interaction was completely satisfactory and pleasant.
GetHuman: Let's quantify your experience contacting Jockey. On a scale of 1 to 5, how easy is it go get help on a Jockey problem?
GetHuman-259755: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-259755: I'd give them a three out of five on communication.
GetHuman: And what about Jockey's ability to quickly and effectively address your problem?
GetHuman-259755: For that I would say two out of five.
GetHuman: And finally- any advice for other Jockey customers?
GetHuman-259755: Call them early in the day or late. Don't forget any personal or account information you might need for Jockey to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-259755 taken from his Jockey customer service problem that occurred on November 11th, 2017.
Jockey
4.00 of 5 stars | 1 reviews
GetHuman-259755's Jockey Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
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