JustFab: Everytime I would call they will hang up in my...
A JustFab customer review by GetHuman user ~Fuck Just Fab from November 25th, 2017
Background on ~Fuck Just Fab's case
GetHuman: ~Fuck Just Fab - can you tell our other JustFab customers when your case took place?
~Fuck Just Fab: Yes. It was afternoon, on November 23rd.
GetHuman: Did you reach out to JustFab, and if so, how?
GetHuman: And which of these common JustFab customer issues best describes the reason you wanted to talk to them?
(Shows ~Fuck Just Fab a list of common JustFab problems)
~Fuck Just Fab: "Cancel an Order" was why I was trying to call.
~Fuck Just Fab's review of JustFab customer service
GetHuman: So how would you sum up your experience for GetHuman's JustFab customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Fuck Just Fab: Everytime I would call they will hang up in my face, it happened * times. I waited over * hours trying to cancel my VIP plan. Once I finally speak with someone, they had me down for * active accounts. One account was not even my email address and never heard of it. I cussed and cussed some more. They are idots for real.
GetHuman: Let's quantify your experience contacting JustFab. On a scale of 1 to 5, how easy is it go get help on a JustFab problem?
~Fuck Just Fab: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Fuck Just Fab: I'd give them a five out of five on communication.
GetHuman: And what about JustFab's ability to quickly and effectively address your problem?
~Fuck Just Fab: For that I would say one out of five.
GetHuman: And finally- any advice for other JustFab customers?
~Fuck Just Fab: Call them early in the day or late. Don't forget any personal or account information you might need for JustFab to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Fuck Just Fab taken from his JustFab customer service problem that occurred on November 23rd, 2017.