JustFab: No one answers at this number once they put you...
A JustFab customer review by GetHuman user GetHuman-227015 from November 13th, 2017
Background on GetHuman-227015's case
GetHuman: GetHuman-227015 - can you tell our other JustFab customers when your case took place?
GetHuman-227015: Yes I can. It was middle of the night, on November 9th.
GetHuman: Did you reach out to JustFab, and if so, how?
GetHuman: And which of these common JustFab customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-227015 a list of common JustFab problems)
GetHuman-227015: "Refund" was why I was trying to call.
GetHuman-227015's review of JustFab customer service
GetHuman: So how would you sum up your experience for GetHuman's JustFab customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-227015: No one answers at this number once they put your number on their list to not answer if you are calling to resolve complaint or issue or to cancel account so u dont get charged every month. see the link below for info on class action lawsuit filed against just fab. *http:**www.scribd.com*doc**********JustFab-com-Just-Fabulous-Class-Action-Lawsuit
GetHuman: Let's quantify your experience contacting JustFab. On a scale of 1 to 5, how easy is it go get help on a JustFab problem?
GetHuman-227015: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-227015: I'd give them a three out of five on communication.
GetHuman: And what about JustFab's ability to quickly and effectively address your problem?
GetHuman-227015: For that I would say two out of five.
GetHuman: And finally- any advice for other JustFab customers?
GetHuman-227015: Call them early in the day or late. Don't forget any personal or account information you might need for JustFab to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-227015 taken from his JustFab customer service problem that occurred on November 9th, 2017.