Kaiser Permanente - Cleveland, Ohio: Always get the help I need.
A Kaiser Permanente - Cleveland, Ohio customer review by GetHuman user ~pampanda from November 21st, 2017
Background on ~pampanda's case
GetHuman: ~pampanda - can you tell our other Kaiser Permanente - Cleveland, Ohio customers when your case took place?
~pampanda: Yes. It was morning, on November 17th.
GetHuman: Did you reach out to Kaiser Permanente - Cleveland, Ohio, and if so, how?
GetHuman: And which of these common Kaiser Permanente - Cleveland, Ohio customer issues best describes the reason you wanted to talk to them?
(Shows ~pampanda a list of common Kaiser Permanente - Cleveland, Ohio problems)
~pampanda: "Overcharge/Strange charge" was why I was trying to call.
~pampanda's review of Kaiser Permanente - Cleveland, Ohio customer service
GetHuman: So how would you sum up your experience for GetHuman's Kaiser Permanente - Cleveland, Ohio customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pampanda: Always get the help I need.
GetHuman: Let's quantify your experience contacting Kaiser Permanente - Cleveland, Ohio. On a scale of 1 to 5, how easy is it go get help on a Kaiser Permanente - Cleveland, Ohio problem?
~pampanda: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pampanda: I'd give them a two out of five on communication.
GetHuman: And what about Kaiser Permanente - Cleveland, Ohio's ability to quickly and effectively address your problem?
~pampanda: For that I would say five out of five.
GetHuman: And finally- any advice for other Kaiser Permanente - Cleveland, Ohio customers?
~pampanda: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Kaiser Permanente - Cleveland, Ohio to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pampanda taken from his Kaiser Permanente - Cleveland, Ohio customer service problem that occurred on November 17th, 2017.
Kaiser Permanente - Cleveland, Ohio
3.50 of 5 stars | 2 reviews
~pampanda's Kaiser Permanente - Cleveland, Ohio Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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