Karmaloop.com: I've waited on the phone over * hours. Each tim...
A Karmaloop.com customer review by GetHuman user ~meandrew from November 14th, 2017
Background on ~meandrew's case
GetHuman: ~meandrew - can you tell our other Karmaloop.com customers when your case took place?
~meandrew: Yup. It was morning, on November 12th.
GetHuman: Did you reach out to Karmaloop.com, and if so, how?
GetHuman: And which of these common Karmaloop.com customer issues best describes the reason you wanted to talk to them?
(Shows ~meandrew a list of common Karmaloop.com problems)
~meandrew: "Returns" was why I was trying to call.
~meandrew's review of Karmaloop.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Karmaloop.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~meandrew: I've waited on the phone over * hours. Each time I am hung up on after **-** minutes. I've sent countless emails also. No response, no call, and not ONE representative all day. Terrible customer service. Still on the phone as I write this.
GetHuman: Let's quantify your experience contacting Karmaloop.com. On a scale of 1 to 5, how easy is it go get help on a Karmaloop.com problem?
~meandrew: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~meandrew: I'd give them a one out of five on communication.
GetHuman: And what about Karmaloop.com's ability to quickly and effectively address your problem?
~meandrew: For that I would say three out of five.
GetHuman: And finally- any advice for other Karmaloop.com customers?
~meandrew: Call them early in the day or late. Don't forget any personal or account information you might need for Karmaloop.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~meandrew taken from his Karmaloop.com customer service problem that occurred on November 12th, 2017.